ServiceNow is a powerful platform that streamlines IT service management and facilitates efficient workflows within organizations. Adding a logo to your ServiceNow instance helps to brand your workspace and provides a professional touch. In this guide, we will walk you through the steps to seamlessly integrate a logo into your ServiceNow environment.
Table of Contents
Step 1: Prepare Your Logo
Before you begin, ensure that you have a high-quality version of your logo in a suitable format (preferably PNG or JPEG). The image should be clear, well-sized, and in line with your branding guidelines.
Step 2: Access ServiceNow
Log in to your ServiceNow instance using your credentials. Once logged in, navigate to the “System Properties” module. You can find this by typing “System Properties” in the filter navigator.
Step 3: Modify System Properties
In the “System Properties” module, search for the property named “glide.servlet.branding_logo”. This property is responsible for defining the URL of your logo. Double-click on it to open the editing window.
Step 4: Upload Your Logo
In the editing window, you will see a field labeled “Value”. This is where you will provide the URL of your logo. If your logo is hosted online, you can simply paste the URL here. If not, you will need to upload the image to an accessible server or utilize ServiceNow’s resources.
Step 5: Adjust Logo Properties (Optional)
ServiceNow allows you to adjust the height and width of your logo to fit the layout of your instance. This can be done by adding parameters to the URL in the “Value” field. For example, you can use “&height=50&width=50” to set both the height and width to 50 pixels.
Step 6: Save Changes
After adding the URL and making any necessary adjustments, click “Save” to apply the changes. Your logo is now integrated into your ServiceNow instance.
Step 7: Clear Browser Cache (If Necessary)
Sometimes, after adding a logo, you may need to clear your browser cache to see the changes. This ensures that you are viewing the updated version of your ServiceNow instance.
Step 8: Test and Verify
Navigate to different areas of your ServiceNow instance to ensure that the logo is displayed correctly and fits well within the layout. This step helps you verify that the logo is integrated seamlessly.
Step 9: Make Further Adjustments (If Required)
If you notice any issues with the appearance or positioning of your logo, you can revisit the “System Properties” module and make the necessary adjustments.
Step 10: Consider Branding Guidelines
While adding a logo is important for branding, it’s equally crucial to consider how it fits into your overall design scheme. Ensure that the logo aligns with your organization’s branding guidelines and enhances the visual appeal of your ServiceNow instance.
Adding a logo to your ServiceNow instance is a simple yet impactful way to personalize your workspace and reinforce your organization’s brand identity. By following these steps, you can seamlessly integrate your logo into ServiceNow and create a more engaging and visually appealing environment for your users. Remember to periodically review and update your logo to reflect any changes in your branding strategy. With a well-integrated logo, your ServiceNow instance will not only be functional but also visually impressive.