Web development tools have advanced significantly over the past decades. They have helped teams achieve better software quality and development velocity.
As a result, making robust web products has become more accessible, and developers can utilize the saved resources for further testing and improving the product.
While most development teams behind the tools have a complete feedback system to solve issues rapidly, new problems always arise.
So much so that the general user base for web development tools has accepted that it is part of the experience.
First, however, you need to address any issues in the process before it causes any more problems. Before solving these issues, you need to know some common types.
- Improper Support and Maintenance: All web development tools constantly evolve and improve until the team can do so. However, irregular or no updates can cause significant issues for users.
Like any man-made technology, web development tools are not perfect. As a result, users often face bugs and issues with some tools that hinder the whole development experience and cause delays.
1. Is the Library Documentation Helpful?
A grid library’s documentation is the first and foremost authoritative piece of information about it. Intelligently written documentation helps you quickly find the reason behind any issues.
Additionally, you can find solutions to many potential problems within the documentation without looking elsewhere. Also, it can guide you in the general direction of the solution and help you save essential resources, like time.
2. Can Public Forums Offer Solutions?
Such forums, like Stack Overflow, are essential for many users since many issues they encounter are particular to their instances. Therefore, getting a reply from the development can often take weeks.
Therefore, you should select a library with a dedicated and community-supported user community. Users routinely raise any problems they face and immediately receive help from other users and the development team.
3. Should You Refer to Online Articles?
Many developers are also talented technical writers. They write comprehensive articles about the libraries they use, address any issues they face, and how they solve them.
Such articles are beneficial since they straightforwardly give the solution and cover all aspects. In addition, development teams behind many tools often commission such articles to provide the user with another avenue to solve their problem.
4. Does the Library Offer User Support?
Such support systems are often available 24/7, and if you don’t receive an answer immediately, you can get a solution via email. Such user support systems save much time and effort that would otherwise go into scouring for solutions online.
Sencha ExtJS offers a support portal to resolve your issue effectively through the development experts. You save essential resources like time and effort by quickly resolving the issues. Additionally, it helps ensure the web application’s quality, and you can efficiently work with enormous datasets without worry.